Support Overview
Bivio provides next generation network appliances along with the support, engineering, and consulting services its partners require. Bivio’s engineers and technicians have in-depth knowledge of the Bivio appliance family and the BivioAPI™ acquired through deploying, training, and supporting leading network application developers around the world. Bivio customer support covers all facets of Bivio partners’ needs including:
Customer Service & Support Activities
Professional Services - for solution planning, design, and deployment
Maintenance Services - providing on-going production system support
Customer Training - providing valuable education to operations groups
Comprehensive On-line Customer Self Service.
Live Technical Support - over the phone to solve critical issues
If you have a network emergency, please contact us immediately at:
- (866) TSBIVIO
- (925) 924-8686
Follow the “Partner Login” link to find additional information about Bivio Networks support services or technical information about our products.
For non-urgent technical questions, please send email to support@bivio.net
